Big Technology Podcast Amazon's Head Of Prime on Tariffs, Alexa Plus Rollout, and AI Differentiation — With Jamil Ghani
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Apr 30, 2025 Jamil Ghani, Vice President of Prime at Amazon, dives into the fascinating intersections of trade, technology, and consumer experience. He sheds light on Amazon's navigation of tariff challenges and discusses how Alexa Plus is set to transform daily life with its advanced capabilities. Ghani shares anecdotes on the integration of AI in household routines and outlines Amazon's proactive strategies for Prime Day. He also explores the future of AI in enhancing online interactions, all while ensuring customer satisfaction remains a top priority.
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Supply Chain Diversification Insight
- Amazon has gradually diversified its supply chain to serve customers better and ensure resilience amid trade disruptions.
- This diversification supports excellent customer experience despite uncertain economic conditions and tariffs.
Alexa Plus in Family Life
- Jamil Ghani shared how Alexa Plus helped his family pick unique Halloween costumes with same-day delivery.
- Alexa Plus also simplified snack reordering, highlighting its practical and fun household uses.
Personality Enhances Alexa Plus
- Alexa Plus combines a friendly personality with strong assistance capabilities, making it both fun and highly helpful.
- A personalized assistant that remembers preferences enhances user experience without losing a personable touch.