Think Fast Talk Smart: Communication Techniques 98. Give It to Me Straight: How to Give Honest, Constructive Feedback
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Jul 18, 2023 David Dodson, a Stanford GSB lecturer and author of The Manager’s Handbook, shares his insights on constructive feedback and effective communication. He emphasizes the transformative power of 360 reviews in identifying blind spots and enhancing managerial skills. Dodson provides a structured six-step framework for delivering feedback and discusses strategies for inclusive meetings inspired by great leaders. He highlights the importance of substance over style in communication, ensuring that messages resonate with audiences.
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Deepening and Narrowing
- Use the "deepening and narrowing" technique in interviews.
- Focus on specific outcomes and ask increasingly detailed questions to assess candidates' abilities.
Top Candidates and Interviewing
- Top candidates enjoy in-depth interviews that allow them to showcase their skills.
- These interviews help them demonstrate their expertise and avoid surface-level discussions.
Six-Step Feedback Framework
- Use a six-step framework for delivering feedback: expectations, measurement, feedback, obstacles, support, and alignment.
- This structured approach ensures clarity, addresses concerns, and fosters a supportive environment.
