Counter-Errorism - Episode 3 - Jon Schmidt

Jon, Ken and James speak candidly about the latest wave of awesomeness to hit a lot of places for the first time: Learning Teams

Using respectful inquiry by examining normal work. They can be used to improve anything: Jon uses an example of "pulling overhang".

Post incident review of normal work being done. Investigate differently. Not easy to do this, because of the culturally steeped traditional ways of performing incidents reviews. Learning Teams are the best way to learn from each other with people who share the same goal.

Great learning team starters:

• "Where do you feel the next accident will happen and where will it be?"
• "What went right"
• "How did we recover..."
• "How do the procedures and policies support our workers?"
• "Where have we normalized risk?"

Hidden engagement benefit: People generally like to be asked questions about the things that they do, especially when you ask "How are you successful?"

Some other places use a "Pre-event" Learning Team style. You can get a better product or efficiency of a process. Constant learning at the right levels.

More HOP podcasts for you to check out - thanks to Mike Petrowski for the list and thanks to all of our friends in this place cranking out new content all the time:

1. Pre-accident Investigation Podcast w Todd Conklin
2. The Safety of Work w David Provan
3. A HOP Podcast with No Name w Adrea Baker and Matt Florio
4. Health and Safety Conversations w Tim Bourne
5. Safety on Tap w Adrew Barrett
6. The HOP Nerd w Sam Goodman
7. Safety Labs w SLICE
8. Leading Safely Podcast w Georgina Poole
9. Rebranding Safety w James MacPherson
10. Psych Health and Safety w Peter Kelly
11. Amy Edmondson: How To Fail Well

BONUS: Don't forget to check out "Punk Rock Safety" as well (adult ears only) with Ben, Dave and Ron