The first in a new collaborative series where Kane Simms, founder of VUX World and host of this VUX World podcast, and Marc Bernstein, CEO at Balto and host of the Reimagining the Contact Centre podcast, join forces to discuss and analyse broader technology and customer behaviour trends, and how it relates to the adoption and usage of AI.

In this first episode, we discuss:

The impossibility of finding a note-taking app that does it all
Capability provision vs product
The value and challenges of tech starting in academia
Brain-machine interfaces
The pace of tech advancement vs the pace of consumer adoption
How the pandemic opened our acceptance to adopt new tech
Deepfakes and AI literacy
Finding the truth
The inevitability of dominating market leaders
Market volatility and quality

Links

Hosted on Acast. See acast.com/privacy for more information.

Shooting the shiz with Balto's Marc Bernstein 001