The Gray Area with Sean Illing

Can artificial intelligence be emotionally intelligent?

Jul 6, 2020
Rosalind Picard, founder of MIT's Affective Computing Research Group, discusses the essential role of emotions in AI. She challenges the notion that intelligence is purely analytical, emphasizing emotional cognition in decision-making. Picard addresses the potential for technology to empower marginalized communities while warning of dystopian risks. She also highlights the importance of emotional intelligence in leadership and innovation. The conversation delves into the intersection of emotional awareness and technology, advocating for a future where AI enhances human connections.
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INSIGHT

Importance of Emotion in AI

  • Rosalind Picard, initially averse to emotion in AI, discovered its crucial role in cognition.
  • Emotions shape perception, decision-making, and even word choice, influencing everything we value.
INSIGHT

Emotions in Decision-Making

  • Damage to emotional centers hinders decision-making, even seemingly simple ones.
  • "Somatic markers", or emotional cues, guide decisions by eliminating unproductive lines of reasoning.
INSIGHT

Emotions as Weather

  • Emotions act like weather, constantly changing and influencing our actions and thoughts.
  • They can cause unhelpful loops or beneficial behavior changes based on our values.
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