Microsoft Teams News

Microsoft Teams News November Update (2024)

Nov 8, 2024

In this discussion, Josh Blalock, Chief Video Evangelist at Jabra, and Kevin Kieller, Co-Founder & Lead Analyst at enableUC, dive into the latest updates from the Microsoft Teams universe. They highlight the impressive evolution of Microsoft Copilot over its first year, explore how the Queues app enhances call management, and discuss the strategic roadmap for hybrid work optimization with Microsoft Places. Additionally, they analyze Microsoft's robust quarterly earnings reflecting its investments in AI and preview the much-anticipated Microsoft Ignite 2024.

41:09

Episode guests

Kevin Kieller

Josh Blalock

AI Summary

AI Chapters

Episode notes

Podcast summary created with Snipd AI

Quick takeaways

The integration of chat and channel functionalities in Microsoft Teams aims to enhance user productivity by simplifying conversation management.

The launch of the Microsoft Teams Queues app improves call handling efficiency in contact centers, facilitating better resource management and operational supervision.

Deep dives

Major UI Changes to Microsoft Teams

Microsoft Teams is undergoing a significant change by merging the chat and channel functionalities into a single interface under one chat icon. This adjustment aims to streamline user experience and drive greater adoption of channels for collaboration. The change has sparked considerable debate within organizations, particularly affecting those that have established clear usage distinctions between chats and teams. Ultimately, for many users, this update could enhance productivity by making it simpler to switch between conversations and project-related discussions.

Intro

3min

Navigating Changes in Microsoft Teams

5min

Enhancements in Telephony Resilience and Digital Signage for Microsoft Teams

3min

Enhancing the Hybrid Workspace with Microsoft Places

8min

Navigating Microsoft's AI Evolution

12min

Microsoft's Earnings and AI Strategy

4min

Microsoft Ignite 2024 Preview

6min

Watch on YouTube.

Welcome to the Microsoft Teams News Show, brought to you by UC Today! In this episode, Rob Scott and Tom Arbuthnot from Empowering Cloud are joined by a VIP panel of Teams experts to break down the latest and greatest updates from the Teams world.

In this update, we talk through the most popular Teams news headlines with this month’s special guests:

Rob Scott, Publisher at UC Today
Tom Arbuthnot, Empowering Cloud
Josh Blalock, Chief Video Evangelist, Jabra
Kevin Kieller, Co-Founder & Lead Analyst, enableUC
Graham Walsh, Director, Global Technical Sales, Alliances, Neat
Ryan Herbst, Vice President & Chief Device Strategist, UnifiedCommunications.com

Here’s what we cover:

Microsoft Copilot’s First Birthday: We share fun facts and stats about how Copilot is revolutionizing productivity.

Microsoft Quarterly Earnings Results: Insights into Microsoft's financial performance and the impact of AI investments.

Microsoft Teams Queues App GA: How the new Queues app enhances call queue management.

Digital Signage in Microsoft Teams Rooms on Windows: Exploring use cases and business benefits.

Microsoft Copilot Autonomous Agents: What autonomous agents are and how they streamline business operations.

Microsoft Places Roadmap: The latest on hybrid workspace optimization.

Upcoming Industry Events: Key dates for Microsoft Ignite, Teams Fireside Chats, and more.

Thanks for watching, and be sure to subscribe for more essential Microsoft Teams news and insights!

Stay ahead of the curve by exploring these new features in your own Teams environment. Connect with our regular hosts Rob Scott and Tom Arbuthnot on socials here:

Rob Scott

Tom Arbuthnot

Thanks for watching, if you’d like more content like this, don’t forget to SUBSCRIBE to our YouTube channel.

You can also join in the conversation on our Twitter and LinkedIn pages.

Join our new LinkedIn Community Group.

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