Microsoft Teams News Microsoft Teams News November Update (2024)
Nov 8, 2024
In this discussion, Josh Blalock, Chief Video Evangelist at Jabra, and Kevin Kieller, Co-Founder & Lead Analyst at enableUC, dive into the latest updates from the Microsoft Teams universe. They highlight the impressive evolution of Microsoft Copilot over its first year, explore how the Queues app enhances call management, and discuss the strategic roadmap for hybrid work optimization with Microsoft Places. Additionally, they analyze Microsoft's robust quarterly earnings reflecting its investments in AI and preview the much-anticipated Microsoft Ignite 2024.
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Simplified Navigation in Teams
- Microsoft Teams is simplifying navigation by merging chats and channels under one tab.
- This aims to boost channel use and collaboration, but might disrupt existing workflows.
New Teams Experience Rollout
- Microsoft is gradually rolling out the new Teams experience in preview.
- Admins currently lack control, but Microsoft emphasizes user feedback.
Teams Queues App Now Generally Available
- The new Queues app in Teams Premium enhances call queue management.
- It provides a visual overlay for supervisors and agents to monitor and analyze queues.