WS1502: How To Improve Your Renewal Rates | Sandhya Seshadri

How do measure the success of your multifamily syndication business? Is it by the number of investors you were able to get, or is it by the number of tenants, or the low vacancy rate? There are different factors to consider to gauge the success of a multifamily deal, but Sandhya Seshadri measures it through their renewal rates.

Sandhya is a returning guest on the show and today she talks about how you can improve your renewal rates. For Sandhya, making your tenants happy can give you advantages in many ways than you could ever think of. She emphasizes that for an operator to be successful, you have to consider what your tenants think of the property and it doesn't have to cost you much. Tune in now and find out how you can improve your renewal rates today!

Key Points From This Episode: 

• Sandhya talks about her journey into commercial real estate.
• Sandhya shares she realized early on that it's always the business folks who have the say on what to do and engineers just follow.
• Sandhya’s big passion is to improve the communities that they built by hosting different activities.
• How does Sandhya improve the renewal rates in her apartments?
• How often does Sandhya hold events in her community and how involved is she with the planning?
• Sandhya’s personal favorite event that they did in the community.
• What are the ways in which Sandhya and her team are finding ways to drive value to their investors?
• Sandhya gives emphasis on maximizing your in-house capabilities.
• The importance of asset managers paying close attention to the needs of the tenants.
• Sandhya shares that they are still able to get their pro forma rents across their properties.
• Where is the opportunity for growth in the next six to twelve months?
• Sandhya talks about the bridge loans that they have and her plans around them.
• Persistence led Snadhya to success in the commercial real estate space.

Tweetables:

“Once I became an investor, rather than just a W2 employee, that's when I really started seeing my money multiply.”

“I stayed away from the 4 Ts (of real estate) – the tenants’ toilets, trash, and termites of single-family rentals. And I heard about multifamily, like really large-scale 100-doors kind of deals, where you could employ third-party property management to do all the work for you. And that just made a lot of sense.”

“Find ways to add valu

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