The Pitch
#160 Science On Call: AI Agents… for Restaurants
Apr 23, 2025
Luisa Castellanos, Co-founder and COO of Science On Call, revolutionizes tech support in restaurants with an AI-driven texting solution. She discusses how her startup, already in 900 locations, aims to enhance efficiency and reduce employee turnover. The conversation dives into the challenges of restaurant tech integration and automation's role in customer service. Luisa also shares insights on securing startup funding and the unique hurdles entrepreneurs face in the restaurant sector, while paving a path towards scalability.
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Quick takeaways
- Luisa Castellanos believes that simplifying restaurant operations through AI technology can significantly reduce employee turnover and enhance job satisfaction.
- Science On Call is focusing on scaling its services while addressing industry challenges by automating various restaurant management tasks for increased efficiency.
Deep dives
Luisa Castellanos and Science on Call's Mission
Luisa Castellanos, the founder and COO of Science on Call, aims to simplify restaurant operations using AI technology. With a strong background in both the arts and business, her passion for the restaurant industry has led her to create solutions that ease the burden on restaurant staff. By implementing AI agents, the platform enables restaurant operators to manage tasks such as updating menus and online ordering more efficiently, thereby reducing employee turnover and enhancing job satisfaction. The company currently supports around 900 restaurant locations across the U.S. and is expanding its offerings globally.
