Exploring the concept of reverse innovation in global markets, focusing on how multinational companies customize products to meet local market needs in emerging markets. Highlighting examples from GE Healthcare and Harmon, shedding light on the challenges and benefits of this approach.
GE Healthcare's approach to selling medical equipment in India started with importing products designed for developed markets. However, they realized the need for innovation tailored to local needs. By creating an ECG machine with features like portability and cost-effectiveness specifically for India, GE achieved success. The concept of reverse innovation, exporting products created in developing markets to the world, proved effective for GE.
Harmon's Story of Innovation: SARS Project
Harmon faced stagnant growth in its luxury car infotainment division and shifted focus to emerging markets like India. The SARS project aimed to develop high-quality products at one-third the cost by leveraging India and China. Despite internal resistance fearing brand dilution and concerns about sales commissions, Harmon's innovative approach paid off, contributing significantly to new business and changing the perception of innovation direction.
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Exploring Reverse Innovation with GE Healthcare in India
In today’s episode for 9th April 2024, we explain the concept of reverse innovation based on the back of GE Healthcare’s endeavours in India.
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