Alyson Watson, CEO of Woodard & Curran, delivers a tour de force performance explaining why the water industry needs a fresh approach to delivering services and advocating for an outcome based contracting approach focused on trust and empathy.

In this session, you’ll learn about:

Alyson’s background as a “water brat”
Alyson’s perspective on the prevailing mode of project delivery
Why shifting to an outcome based approach makes more sense
How risk can be shifted to the private sector to facilitate an outcome based approach
What needs to happen to shift to an outcome based approach
Why trust is key to this outcome based approach
How empathy factors into the trust equation
How water leaders can foster outcome based contracting in their organizations
Several case studies that demonstrate the benefits of outcome based contracting
How outcome based approaches might have ancillary benefits, such as employee retention
Alyson’s ideas to foster collaboration in the water industry
How outcome based approaches and collaboration can help combat climate change

Resources and links mentioned in or relevant to this session include:

Thank You!

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Season 6: Episode 9 | Invitation to Recalibrate