Glue Guys

Chatter Matters - [Glue Guys, EP.3]

28 snips
Sep 10, 2024
Dive into the art of winning communication! Discover how negotiation tactics from a former FBI agent can enhance your business deals. Learn the parallels between quarterbacks in football and entrepreneurs, emphasizing the need for effective communication under pressure. Explore the importance of 'chatter' among teammates in fostering trust and performance. Finally, gain insights into building loyalty within teams and the power of storytelling in reinforcing company values. It's an engaging conversation about mastering connections in both sports and business!
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ADVICE

Negotiation Tactics

  • In disagreements, aim for the other person to say "that's right," not "you're right."
  • "That's right" indicates genuine agreement, while "you're right" can sound patronizing.
INSIGHT

Repeat Game Strategy

  • Treat most interactions as repeat games, not one-time transactions.
  • This long-term perspective fosters better relationships and outcomes.
ANECDOTE

Quarterback Communication

  • Alex Smith explains how quarterbacks use verbal and nonverbal communication at the line of scrimmage to adjust plays.
  • Peyton Manning revolutionized this process, gathering information and using coded language like "Omaha."
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