SaaS Backwards - Reverse Engineering SaaS Success

Ep. 166 - Rethinking SaaS Go-to-Market in the Age of AI

May 16, 2025
Jim Curry, co-founder of BuildGroup and former Rackspace executive, dives into how AI is reshaping SaaS businesses. He emphasizes that AI should be viewed as a foundational infrastructure rather than just a flashy feature. By acting quickly, incumbents can leverage AI to lower customer acquisition costs and enhance go-to-market strategies. Curry explains why traditional methods falter in an AI-driven era, pointing to opportunities for automation in demos and sales workflows. His insights are invaluable for SaaS leaders eager to harness real impact from AI.
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ANECDOTE

Journey from Operator to Investor

  • Jim Curry shares his journey from a Rackspace operator to co-founder of BuildGroup.
  • They focus on long-term investments with deep involvement in a small portfolio for lasting SaaS company success.
INSIGHT

AI as Infrastructure Wave

  • AI is an infrastructure wave that benefits incumbents with proprietary, workflow data.
  • Incorporating AI into products that leverage proprietary data creates a competitive advantage.
ADVICE

Apply AI to Go-to-Market

  • Experiment with AI for enhancing demos and automating SDR workflows.
  • Use AI to reduce cost and speed go-to-market execution before competitors do.
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