The Artificial Intelligence Podcast Interview #72 Richard White, CEO of Fathom
Jul 21, 2025
Richard White, founder and CEO of Fathom, builds AI meeting transcription and note-taking tools. He discusses instant, high-quality AI notes, syncing summaries into CRMs and workflows, detecting issues with semantic alerts, and scaling insights across thousands of meetings. Conversations cover privacy tradeoffs, enterprise adoption, and how AI could reduce meeting load while preserving human judgment.
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Episode notes
Instantly Better Meeting Notes
- Modern AI (GPT-4 era) can write better meeting notes than most humans and do it instantly.
- Fathom delivers polished notes within ~30 seconds after a meeting ends.
From Notes To Organizational Knowledge
- The new frontier is extracting and routing parts of meetings across organizations to change knowledge dissemination.
- Bots capturing meetings enable analysis across thousands of hours to surface patterns and insights.
Evaluate AI Output Manually
- Evaluate AI output quality with human judgment because unit tests don't apply.
- Build a manual eval process and use reviewers to ensure specificity and accuracy.