In this episode of The Brand Called You, Kevin Surace, CEO and CTO of Appvance.ai, discussed his entrepreneurial journey, emphasising the importance of company culture for innovation. He shared his role in creating soundproof drywall and the first AI virtual assistant, Portico. Surace highlighted the impact of generative AI on QA, predicting job displacement in tier-one customer support and manual testing. He also discussed sustainability initiatives, such as retrofitting the Empire State Building with high-R value windows, which recovered costs in three years. Surace's forthcoming book, "The Joy Success Cycle," advocates for joy as a strategic business advantage to enhance productivity.
00:33- About Kevin Surace
CEO and CTO of Appvance.ai, known as the father of virtual assistants
Serial entrepreneur with 95 worldwide patents across technology and sustainability
Broadway enthusiast and author of the upcoming book "The Joy Success Cycle"