

Moneyball Meets Hospitality: Unlocking the Power of Data - Steven Moore, Actabl
Jun 21, 2023
17:03
Today we're learning from Actabl CEO Steven Moore about the power of data in hospitality, and how technology can unlock insights that give you an advantage.
We cover:
- Hospitality's adoption of technology and how Covid changed it [00:43]
- Opportunity with housekeeping and engineering [01:58]
- Using technology to attract and retain a new generation of hoteliers [02:47]
- The importance of having visibility of what's going on in hotel operations through data [03:35]
- "Moneyball” and hospitality [04:49]
- Being a GPS for the industry [08:00]
- Three types of risk to manage: market, financial, and operations [11:07]
- Maintaining the magic of hospitality for hoteliers through technology [12:44]
Links:
- Learn more about Actabl
- Follow Steven on LinkedIn
- Listen to our other episode with Steven: Finding motivation and meaning in your work
Resource from Actabl: The Future of Hotel Labor Management: A Smarter, People-First Approach to Profitability
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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands