
How To Be Moderately Successful. EP42 A practical approach to harnessing AI as a SMB
Oct 22, 2025
In this insightful conversation, the hosts delve into the practical applications of AI for small and medium-sized businesses. They stress the importance of effective data organization and appointing a data champion. Discover how to design human-AI collaboration in business processes while prioritizing emotional intelligence in leadership. Creative thinking should precede AI assistance, and regular unplugged thinking is essential for innovation. The need for genuine human connection remains a key driver in an age of technology.
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Keynote That Resonated With SMBs
- Mike Adam Scott spoke at an AI conference in Cape Town despite not being a technical expert.
- He received hundreds of contact scans because his practical, non-technical approach resonated with SMBs.
Make Your Data AI-Ready
- Standardize how you store and name files so AI can understand your business data.
- Appoint a data champion and start with one folder to clean and repeat across the business.
Design AI Into Processes
- Map a core process into parts and label which steps AI should experiment with versus humans owning them.
- Run small, funded experiments to learn where AI adds value before wide rollout.



