The Mindset Law Firms Owners Need for the Next Decade

Dec 9, 2025

Explore the transformative role of AI in today's legal landscape with insights on efficiency and client interactions. Discover the challenges of managing law firm operations and the importance of adapting to shifts in technology and consumer preferences. Hear about the lessons learned from failed projects like the Modern Divorce Navigator and the impact of venture capital on legal tech. Finally, dive into the future vision of streamlined, chat-driven workflows for law firms and the personal strategies for maintaining balance amidst change.

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ANECDOTE

Three Events That Triggered A Reset

Billie describes three rapid changes that made her reassess priorities: a VC offer, AI replacing intake staff, and ClioCon's tech shift.
Those events made her question direction and focus for her businesses.

ANECDOTE

Modern Divorce Navigator And Its Failure

Billie built the Modern Divorce Navigator: courses, community, and five-day office hours with lawyers.
Despite her audience and price changes, people did not sign up at scale, so it failed to meet goals.

ADVICE

Stop Subsidizing Side Projects

Allocate true costs to side projects by tracking team time and vendor expenses in your books.
Stop subsidizing experiments that drain resources from your core profitable business.

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Watch the YouTube version of this episode HERE

Are you a law firm owner looking for ways to integrate AI into your firm? In this episode of the Maximum Lawyer Podcast, Tyson interviews Billie, a law firm owner and legal tech entrepreneur, about the rapid changes in the legal industry. They discuss the challenges of managing law firm operations, experimenting with side projects like the Modern Divorce Navigator, and the impact of AI and venture capital on legal services.

Billie shares how AI can increase efficiency in the legal space. There is a current shortage of lawyers and because of this, many people are unrepresented or are having a hard time finding a lawyer. AI has the ability to transform the legal practice and allow lawyers to represent more people and cut down their processes and systems to provide them the time to do it.

Billie and Tyson chat about how AI can handle client communications. It can really change the intake system and do tasks like handling client calls. Training AI to handle client inquiries can make things easier for lawyers who might not have the time to respond to clients when needed. It would be great for AI to read client files and provide updates. Though this could be very intrusive and take tasks away from admin staff or paralegals, it is a great way to cut down on firms that are extremely overwhelmed.

Listen in to learn more!

2:17 Modern Divorce Navigator: Concept & Failure
5:01 Recognizing When to Quit
5:37 Law Firm Owners & Side Projects
9:30 AI’s Role in Access to Justice
10:19 AI, Fees, and the Legal Market
16:27 Challenges of Law Firm Acquisitions
18:44 Legal Tech Investment & AI Tools
21:05 Building vs. Buying Legal Tech
23:31 Rapid AI Advancements & Future Predictions
30:40 Staffing Adjustments & Role Evolution
37:34 AI for Current Clients & Future Potential
42:30 Hiring a House Manager: Challenges & Tips

Tune in to today’s episode and checkout the full show notes here.

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