Business Processes Simplified Podcast S3:E16 Superperformance: 8 Strategies to Reach Full Potential with George Pesansky
Nov 26, 2025
George Pesansky, a master of continuous improvement and author of 'Super Performance', shares insights on achieving peak team efficiency. He introduces the concept of 'superperformance', emphasizing the importance of standardizing best practices. George discusses military training principles for rapid onboarding and explains the 'golden hour'—capturing moments of peak performance. He highlights the impact of AI on knowledge commoditization and offers practical advice for small businesses to document current practices, fixing root causes, and scaling capability through effective systems.
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Standardize Your Best Day
- Superperformance is reached by identifying your "best day" and standardizing the root causes of that success.
- Focus on extending the duration of those high-performance moments rather than chasing perfection.
Align Why, What, And How
- Align vision (why), strategy (what), and action (how) before investing in process changes.
- Measure outcomes and use KPIs so teams know what to aim for and why it matters.
Exploit The Golden Hour
- Find your team's "golden hour" and list the root causes that made it work.
- Measure and extend that period incrementally rather than seeking instant perfection.
