Ep 61 - Non-verbal Communication: Demonstrate Your Trustworthiness, with Abbie Maroño

How can leaders utilize non-verbal communication to create and maintain trust? Why must leaders resolve emotional conflict whenever it occurs? Why should leaders drop the stiff-upper-lip approach to become more influential and trusted?

Today’s guest, Abbie Maroño, has her Ph.D. in behavior analysis; specifically, non-verbal communication. Part of Abbie’s focus is on the relationship between non-verbal communication and trustworthiness, and in today’s episode, we look at how leaders can non-verbally communicate that they are approachable, empathetic, and above all, trustworthy.

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