HR Technology Disrupted: Employee Experience Has Become The New Core
Mar 28, 2022
auto_awesome
Explore the evolution of HR technology as it transitions from traditional ERP systems to a focus on employee experience and talent intelligence. Learn about the key characteristics that drive successful HR tech implementations, highlighting the importance of integration into business transformations. Discover how prioritizing employee experience can significantly enhance engagement and satisfaction within organizations.
The HR technology landscape has shifted towards prioritizing employee experience and talent intelligence over traditional ERP systems.
Successful HR technology implementations emphasize clear business transformations and a commitment to enhancing employee experience alongside tech upgrades.
Deep dives
The Evolution of HR Technology Stacks
The HR technology stack has undergone significant changes, moving away from traditional ERP systems towards a focus on employee experience and talent intelligence. Originally, core HR systems were modeled after ERP frameworks established in the 1980s, which primarily catered to financial and manufacturing needs. However, as organizations evolved, the complexity of managing human resources became evident, requiring more dynamic solutions that address issues like compliance, organizational structure, and employee development. This shift illustrates that human capital should not be treated merely as static assets, but as evolving entities that require flexible, adaptive systems.
Shifting Focus Toward Employee Experience
Companies increasingly recognize that enhancing employee experience (EX) systems is crucial for improving engagement and productivity. The current HR landscape has prioritized tools that support employee journeys, well-being programs, communication systems, and skill development over traditional ERP functionalities. In practice, organizations are layering these EX solutions on top of existing ERP infrastructures rather than overhauling their entire systems. This approach allows companies to address immediate employee needs while retaining functional back-end systems, which remain important but are not at the forefront of HR technology discussions.
Successful Implementation Strategies
Recent research indicates that successful HR technology implementations are driven by clear business transformations and a commitment to improving employee experience ahead of technology upgrades. Organizations focusing on the user experience and the flexibility of new tools tend to achieve better outcomes than those simply prioritizing technological features. This shift in perspective underscores the need for HR tech solutions to serve employees and managers effectively rather than just meeting HR administrative needs. Ultimately, understanding these principles can help HR leaders make informed decisions about tech investments and the longevity of existing systems.
1.
The Evolution of HR Technology: From ERP to Employee Experience
In this podcast, I explain how HCM systems have changed, and how the center of gravity for HR Tech has shifted. The new center is the Employee Experience and Talent Intelligence platforms, with the...
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode