S3:E26: How Verizon uses technology to improve learning and leadership development for 115,000 Employees

Lou Tedrick is the VP of Global Learning and Development at Verizon. With a remit of overseeing learning that helps employees grow and deliver on business outcomes for 115,000 employees,  Lou and her team are constantly thinking ahead about how learning can support hundreds of thousands of employees across diverse businesses to be more productive, effective and engaged in their work.

During our conversation, Lou spoke about the diverse roles and needs of the various business units, and how she and her team have identified ways to scale learning and leadership development experiences for their more than 115,000 employees.  Lou also spoke about how her philosophy for creating workplaces where people can thrive, the importance of supporting employee’s personal and professional growth,  what Verizon looks for and expects out of their leaders, and how Lou and her team approach using cutting edge technology (ex: AI, AR/VR) to help their employees develop the skills they need to deliver in a changing world of work.