What’s it like reporting to a board with Marc Andreessen and John Chambers in a board room? In this episode with Matt Singer, CMO at OpenGov, we talk about marketing GovTech, and the evolving revenue landscape post-covid.
Oct 28, 2020
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CMO Matt Singer from OpenGov discusses the challenges of marketing to government, including building brand awareness and working with influential board members Marc Andreessen and John Chambers. He also explores the evolving revenue landscape post-COVID and the opportunities in the government sector. Find out how he finds inspiration in outdoor activities and quality time with family.
Marketing to the government sector presents unique challenges and opportunities, especially in the wake of COVID-19 and the need for remote work.
The B2B marketing landscape is shifting towards delivering quality content and building brand awareness, while respecting buyers' privacy and their reluctance to provide personal information.
Deep dives
The Excitement of Marketing to the Government Sector
Matt Singer, the CMO at OpenGov, discusses the unique challenges and opportunities of marketing to the government sector. He highlights how it is a different market with a cloud transformation just taking hold. Singer finds it intellectually challenging and exciting to explore a different line of business. Moreover, he explains that the government sector presents a great need for digital strategies, especially in the wake of COVID-19 and the need for remote work. He emphasizes that there is still a lot of work to be done in digitizing government systems, making it an exciting industry to market in.
Navigating the Changing Landscape of B2B Marketing
Singer reflects on the changing landscape of B2B marketing, particularly in relation to COVID-19. He discusses the growing reluctance of buyers to provide personal information to marketers and vendors. While marketers historically focused heavily on tracking and capturing information, Singer suggests that the landscape is shifting. He emphasizes the importance of delivering quality content at the right moments in the buyer's journey and building brand awareness that makes buyers come to the company on their own terms. Singer acknowledges the challenges in finding a balance between tracking metrics and respecting buyers' privacy.
Complex Sales Cycles and Building Brand Awareness
Singer delves into the complexity of the sales cycle in the government sector, particularly in large enterprise deals. He explains that the sales process often involves multiple stakeholders and can extend beyond the closed deal into navigating transitions in government administrations. Singer highlights the importance of implementing professional services in such deals and discusses the challenges of marketing to individuals who are publicly elected and dealing with taxpayers' funds. Additionally, he shares his vision for OpenGov's future success, focusing on building brand awareness for their cloud ERP system and navigating the challenges of repositioning the company's brand.