

Why your changes end in failure
5 snips Jul 3, 2025
Discover the latest AI innovations unveiled at Google's developer conference, from real-time translation in video calls to enhanced search features. Explore the hurdles of managing change within a law firm, including the emotional toll on staff and the importance of effective communication. Learn why understanding the full arc of change is crucial for success, avoiding pitfalls like resistance and dissatisfaction. Tune in for valuable insights that bridge technology and organizational transformation.
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Lead Change Through Full Transition
- Manage the entire two-year arc of change, not just its announcement.
- Stay visible, communicative, and supportive to turn change into culture.
Change Takes Two Years to Settle
- Change truly begins at announcement but takes up to two years to settle.
- People only fully accept change when old ways are mourned and new ways defended.
Emotional Fallout from Remote Shift
- Moving a law firm remote in 2012 exposed hidden emotional fallout.
- Staff experienced sadness, loss of identity, and disengagement despite rollout success.