Think Fast Talk Smart: Communication Techniques
28. Building Strong Relationships: How to Effectively Communicate in Your Professional and Personal Life
Feb 18, 2021
David Bradford, a Stanford GSB lecturer on leadership, and Carole Robin, a former lecturer at Stanford, team up to share their insights on building exceptional relationships. They discuss the crucial role of vulnerability and trust in communication. Highlights include the '15% rule' for gradual risk-taking in sharing, the power of disclosure to enhance connections, and effective feedback strategies. Listeners will learn how genuine inquiries can foster deeper ties, especially in today’s virtual interactions.
28:40
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Quick takeaways
- An exceptional relationship requires vulnerability and understanding internal and external signals.
- Exercising agency and making choices empowers individuals and enhances relationships.
Deep dives
Building Exceptional Relationships in Business
An exceptional relationship is one in which both parties can be vulnerable and fully known by each other. It requires building the capacity to understand both internal and external signals. Other key takeaways include taking the risk of allowing oneself to be known, updating beliefs about what makes one effective as a leader, and treating every interaction as a learning opportunity.
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