The Khanversation with Imran Khan Blend Founder Nima Ghamsari on Customer ROI, Culture, and Vertical Software
8 snips
Aug 14, 2025 
Nima Ghamsari, founder of Blend Labs and a former Palantir employee, shares insights on revolutionizing the mortgage industry. He discusses how his company prioritizes customer ROI and transitions to vertical software. Nima highlights Blend’s unique outcome-based pricing model and its expansion beyond mortgages. He stresses the importance of a customer-centric culture, meaningful job titles, and how AI will reshape finance. His candid advice for entrepreneurs and thoughts on growth strategies provide valuable guidance in navigating the rapidly evolving tech landscape.
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From A Quant Offer To Palantir Pivot
- Nima nearly took a quant desk job but joined Palantir after a chance visit and rapid interviews.
- That switch exposed him to a problem-driven approach which later inspired Blend.
Sell Outcomes Not Inputs
- Palantir taught Nima to work backwards from customer problems and monetize outcomes rather than inputs.
- He argues companies should sell ROI impact, not just software seats.
Seeing Legacy Tech During The Crisis
- During the financial crisis Nima saw banks using decades-old systems to manage mortgage assets and felt compelled to build something modern.
- That observation drove him to found Blend in 2012 with former Palantir colleagues.