
Blend Founder Nima Ghamsari on Customer ROI, Culture, and Vertical Software
The Khanversation with Imran Khan
00:00
Navigating the Shift from a Horizontal to Vertical Software Approach
This chapter explores the journey of leaving a successful company to launch a new venture in vertical-specific software. It emphasizes the lessons learned about prioritizing customer return on investment and how aligning company success with client outcomes has transformed customer satisfaction and retention.
Transcript
Play full episode