Stop recruiting for technical experience. Start recruiting for “soft” skills like good communication the ability to learn and adapt.

You can teach all the other stuff.

That’s one of Eric Knaak’s (Executive VP & GM at ISAAC) biggest pieces of advice in this episode of Toolbox for the Trades. He and Jackie also discuss…

How the trades have supported and employed veterans
How to find more opportunities within your company
Best practices for managing a fleet of service technicians

Resources mentioned in this episode:

Good to Great by Jim Collins
The E Myth by Michael Gerber

If you want to hear more stories from the trades, subscribe to Toolbox for the Trades on Apple Podcasts, Spotify, or here.

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Episode 34: How to Recruit & Train the Best Technicians