Product Thinking Episode 186: Optimizing Enterprise Product Development Processes with Christopher Li
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Aug 28, 2024 
In this engaging conversation, Christopher Li, SVP of Product at Xactly with 15 years of experience, discusses navigating the complexities of enterprise product development. He highlights the significance of organizational support in successful product management. Christopher also dives into the value of user researchers and the balance of long-term innovation with immediate customer needs. His insights on evolving roles in product management and strategies for integrating AI into processes provide a fresh perspective on driving innovation and collaboration.
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Product Managers and User Research
- Product managers should conduct user research themselves.
- Don't rely solely on dedicated user researchers; direct customer interaction is crucial.
Preparing for User Research
- Prepare for user research by analyzing data and forming hypotheses.
- Don't start with open-ended research; target your questions based on business goals and data trends.
Christopher Li's Career Journey
- Christopher Li's career began in engineering, but he transitioned to product management.
- His journey included professional services, pre-sales, and founding a company later acquired by Xactly.