In this episode of Relationships at Work, Russel chats with corporate advisor and speaker trainer Elizabeth Bachman on how to prevent miscommunication and misunderstandings and what leads to them in the workplace.
Elizabeth shares her insights and experience in...
- Single vs multi-focus approach to communications
- Strategic empathy to navigate workplace dynamics
- Avoiding the "expert trap" to not overwhelm our audience
- Adapting language to connect with others
- The importance of feedback to avoid misunderstanding
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