Safety Labs by Slice How Human and Organizational Performance Can Help Safety Professionals
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May 23, 2022 Andrea Baker, a human and organizational performance (HOP) expert, explores the paradigm shift needed in HSE. She explains the emergence of safety and the importance of prevention and mitigation. Andrea discusses why humans make mistakes and how to influence co-workers in adopting new safety procedures. She emphasizes learning about safety error reduction and highlights the challenges and rewards of implementing HOP principles. Andrea encourages viewing safety as a discipline and provides resources for further understanding.
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HOP's Significance
- HOP emphasizes the interconnectedness of human actions and organizational systems.
- It has emerged from practices like human performance and human factors, focusing on organizational function and communication.
Taylorism
- Industrial culture often devalues workers, creating a divide between planners and executors ('Taylorism').
- This divide hinders improvement and fosters parent-child relationships instead of adult-adult ones.
Errors vs. Mistakes
- HOP considers both errors (unintentional actions) and mistakes (intentional actions with unintended negative outcomes).
- This distinction helps understand why people break rules, as they often have a local rationale.