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Safety Labs by Slice
How Human and Organizational Performance Can Help Safety Professionals
May 23, 2022
Andrea Baker, a human and organizational performance (HOP) expert, explores the paradigm shift needed in HSE. She explains the emergence of safety and the importance of prevention and mitigation. Andrea discusses why humans make mistakes and how to influence co-workers in adopting new safety procedures. She emphasizes learning about safety error reduction and highlights the challenges and rewards of implementing HOP principles. Andrea encourages viewing safety as a discipline and provides resources for further understanding.
01:08:48
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Quick takeaways
- HOP emphasizes fostering accountability in the workplace through creating an environment that values ownership and personal choice, rather than relying solely on disciplinary action.
- HOP recognizes that traditional views of causality in human systems are flawed and emphasizes learning from workers and understanding work as it is actually done, enabling organizations to adapt and improve based on real-life conditions and worker insights.
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The Importance of Accountability and Discipline in the Workplace
HOP recognizes the need for accountability and discipline in the workplace but emphasizes a different approach. Accountability is defined as a person's willingness to take responsibility for their actions and tell the story of their actions. It is a personal choice and cannot be forced or demanded by leaders. Creating an environment that fosters accountability is crucial, where employees feel ownership and value in their work, rather than just following procedures. On the other hand, disciplinary action is not meant to create accountability but is a tool to remove individuals who consistently fail to meet expectations. HOP encourages leaders to focus on fostering accountability rather than relying solely on punitive measures.
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