The Jason Marc Campbell Business Podcast

How To Communicate Effectively At Work — Lisa Nichols

7 snips
Dec 17, 2019
Lisa Nichols, master communicator, shares her method for creating a culture of open communication. Topics include improving work experience, upleveling communication, and building trust in relationships.
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INSIGHT

70% Effort Isn't Laziness

  • We often perform at 70% because it impresses others, not because we are lazy.
  • Cognitive dissonance arises when our mind knows we can do more, but our actions lag behind, creating internal conflict.
ADVICE

Use Specific Questions to Find Joy

  • Ask specific questions about what truly brings you joy and what you value to find your authentic path.
  • Avoid vague questions; let your heart guide you toward what lights you up genuinely.
ADVICE

Clarify Results Before Change

  • Clarify the specific results and contributions you want to make on your team before tweaking the work process.
  • Use the 'Plus 3' technique: name 3 things you appreciate and 3 things to improve for better work experience.
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