Modern Mentor The invisible ways we’re eroding trust at work
Sep 23, 2025
Trust is essential in the workplace, yet we often damage it unknowingly. Unresolved tough conversations can create silent rifts within teams. Poor prioritization and unclear communication also contribute to eroding confidence among colleagues. The host provides practical strategies to mend and strengthen trust, emphasizing the importance of clarity in priorities and actions. Daily trust-building practices can significantly enhance workplace dynamics.
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Excitement Met With Team Skepticism
- Rachel Cooke recounts client Sarah returning from an AI conference excited but met with team indifference.
- The team felt fatigued by constant new ideas and stopped trusting Sarah's follow-through.
Trust Erodes As Pace And Uncertainty Rise
- Rachel Cooke observes rising distrust as work speeds up and uncertainty increases.
- Remote/hybrid work and constant change lower baseline trust, making accidental trust erosion common.
Address Hard Conversations Directly
- Do not avoid difficult conversations; address performance and course issues directly and respectfully.
- Offer support while clearly stating what must change to restore trust and team functioning.