Startup Hustle

The Power of Knowledge & Bootstrapping for 20 years

14 snips
May 14, 2024
Greg DeVore, CEO of ScreenSteps, dives into the transformative world of knowledge transfer. He shares innovative strategies for streamlining onboarding, making training materials digestible, and embracing AI to reduce onboarding times significantly. With 20 years of bootstrapping experience, Greg highlights the importance of collaboration—especially in family businesses—and how to separate foundational knowledge from detailed instructions. Tune in for actionable insights to enhance employee performance and foster a thriving work environment.
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ADVICE

Separate Foundational Knowledge

  • Separate foundational knowledge from procedural steps to improve employee training clarity.
  • Provide foundational context separately so employees can access streamlined, step-by-step instructions when needed.
INSIGHT

Knowledge is 3D, Not Flat

  • Knowledge is not flat but three-dimensional, linking procedural steps to deeper context.
  • Users can zoom into foundational knowledge if inexperienced, or stay high-level if experienced.
ADVICE

Use Opinionated Software Design

  • Use highly opinionated software to force structured, consistent knowledge creation.
  • Design step-by-step instructions like decision trees to guide users effectively through processes.
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