Sustainability In Your Ear Sustainability In Your Ear: USEFULL's Rob Kutner On Easing Reuse Adoption With Plastic Buy-Backs
Aug 11, 2025
40:26
The scale of our plastic waste crisis is staggering: the U.S. alone uses over 100 million plastic utensils every day, most of which are used once and tossed into landfills where they'll persist for centuries. From ocean pollution to overflowing campus dumpsters after lunch rush, single-use packaging defines modern food service—but universities and businesses are under mounting pressure to embrace sustainable alternatives. Tune in to a conversation with Rob Kutner, Chief Revenue Officer at USEFULL, which offers a practical solution to food service waste: a reusable takeout container system designed for the high-volume and fast pace of college cafeterias. USEFULL's latest move challenges throwaway culture head-on with a plastic buyback program that pays institutional cafeterias to ditch disposables and go reusable.
The company has already made waves at universities like the University of Pittsburgh, Emory University, and the University of North Carolina Wilmington, achieving a remarkable 99% return rate for their containers. The economics are compelling. Rather than asking institutions to absorb the cost of switching to sustainable packaging, USEFULL creates financial incentives by purchasing a cafeteria's existing plastic inventory, removing the sunk costs barrier and providing immediate value to cafeterias ready to make the transition. USEFULL built an ecosystem to improve the convenience of reuse, developing tracking systems, POS integration services, and local washing and inventory management to solve the campus reuse challenge. The timing couldn't be better. As Bain & Company recently reported, ROI has become the driving force for growing adoption of sustainable practices. As companies recognize the threat to future business performance represented by the take-make-waste economic model, USEFULL demonstrates how simple steps, not grandiose plans for revolution, can create tractable, attractive, and profitable paths to reduced waste. You can learn more about USEFULL's reusable packaging system and their expanding campus network at https://usefull.us/
The company has already made waves at universities like the University of Pittsburgh, Emory University, and the University of North Carolina Wilmington, achieving a remarkable 99% return rate for their containers. The economics are compelling. Rather than asking institutions to absorb the cost of switching to sustainable packaging, USEFULL creates financial incentives by purchasing a cafeteria's existing plastic inventory, removing the sunk costs barrier and providing immediate value to cafeterias ready to make the transition. USEFULL built an ecosystem to improve the convenience of reuse, developing tracking systems, POS integration services, and local washing and inventory management to solve the campus reuse challenge. The timing couldn't be better. As Bain & Company recently reported, ROI has become the driving force for growing adoption of sustainable practices. As companies recognize the threat to future business performance represented by the take-make-waste economic model, USEFULL demonstrates how simple steps, not grandiose plans for revolution, can create tractable, attractive, and profitable paths to reduced waste. You can learn more about USEFULL's reusable packaging system and their expanding campus network at https://usefull.us/
- Subscribe to Sustainability In Your Ear on iTunes
- Follow Sustainability In Your Ear on Spreaker, iHeartRadio, or YouTube