Run the Numbers

Guess That Name: Pop Star or SaaS Bro? | Mostly Growth

Nov 8, 2025
Explore the wild world of SaaS growth as the hosts dive into the secrets behind companies that reach $20M+ ARR. They tackle how successful firms enhance net revenue retention and re-engineer pricing strategies. Enjoy a playful guessing game of 'Founder or Pop Star' and hear about the quirks of AI avatars. Insights on market dominance and pricing strategies bring a practical edge, while unexpected blunders keep the mood light. It's a blend of sharp analytics and fun banter that every SaaS enthusiast will appreciate!
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INSIGHT

Scaling Requires Re‑Engineering The Business

  • Outlier SaaS companies re-engineer themselves while scaling from $1M to $20M ARR.
  • They raise ARPA ~82% and improve net revenue retention ~10 points by shifting toward expansion and higher prices.
INSIGHT

NRR Is Changeable Over Time

  • Net revenue retention can materially improve as companies scale, even if early NRR looks average.
  • The median outlier moved from ~83% NRR at $1M to ~93% at $20M by improving retention and expansion.
ADVICE

Plan To Change Your Customer Mix And Pricing

  • Don't treat early product/market shape as permanent; plan to change customer mix and pricing as you scale.
  • Invest in pricing and product launches that customers will pay for to boost ARPA and expansion share.
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