The Value of White Space and Reducing Low-Value Work

Juliet Funt, an expert on white space, discusses the importance of balance in organizations and individuals. Focusing on high value work, such as revenue, reputation, reward, and readiness, can lead to more productivity and fulfillment. In contrast, low value work, including panicking, pandering, procedure, and padding, tends to dominate people's time and hinder progress. Juliet emphasizes the need to reduce low value work and prioritize high value work to create more effective and satisfying work environments. She also introduces the concept of RPMs (Reduce, Prioritize, and/or Magnitude) as a method to systematically tackle overwhelming workloads.