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97. The Spock Retreat | Using logic to solve emotional situations (and how to stop it)
Feb 22, 2023
The podcast discusses the challenges of saying 'no' to patients, the concept of the Spock Retreat using logic to solve emotional situations, and the complexities of patient satisfaction in healthcare. It also covers the 'yes, no, yes' framework for communicating difficult decisions.
23:04
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Quick takeaways
- Using logic and a structured approach can help clinicians navigate emotional situations with patients and provide clear boundaries while maintaining evidence-based medicine practices.
- Tapping into empathy and compassion while still utilizing logical thinking can help clinicians effectively address patients' demands for treatments that are not medically indicated.
Deep dives
The Flame Proof course for clinicians
The podcast discusses a course called Flame Proof, which aims to address common challenges faced by clients. The course focuses on anti-burnout, career longevity, and self-mastery, offering strategies to transform work drudgery into a fulfilling experience. The course is specifically designed for modern clinicians, and although registration for the full course is not yet open, there is a half-day pre-conference workshop called Shift-Kick-Assery on May 29th. The workshop will cover topics such as experiencing flow and joy during emergency department shifts, navigating difficult conversations, identifying work stressors, and transitioning between work and home brain.
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