The Handbook: The Operations Podcast Amy Hopper: How to build more engaged, high-performing teams
Oct 22, 2024
In this discussion, Amy Hopper, founder of TOA and former agency owner, shares her journey through significant personal challenges that shaped her approach to building high-performing teams. She provides actionable tips on optimizing daily productivity, emphasizing the importance of emotional regulation and letting go of perfectionism to enhance delegation. Amy also tackles workplace emotions like jealousy, the impact of presenteeism on productivity, and shines a light on the necessity of nurturing a supportive culture for team resilience and engagement.
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Amy's Journey
- Amy Hopper started a PPC agency at 25, faced a car accident leading to spinal damage, and later lost her husband.
- Despite these challenges, she grew her agency, sold it, rebuilt her life, and now helps others through her consultancy, TOA.
Sociology of Work
- Sociology of work studies relationships and structures, from individual decisions to group behaviors.
- It considers historical and cultural contexts, acknowledging that people are not just numbers in a business.
Jealousy in the Workplace
- Jealousy and envy, often hidden and perceived as negative, drive toxic workplace cultures.
- These emotions are distinct; recognizing them can offer valuable insights for personal and professional growth.