Joe Ehrhardt, Founder & CEO, Teslar
Commercial borrowers are among the highest value customers banks are likely to have, yet in the US, in particular, they may be required to endure highly manual and paper-based experiences. There may be concern among bankers that digitising these relationships may dilute loyalty. What is more important? Convenience or connection. Is there a solution? Robin Amlôt of IBS Intelligence speaks to Joe Ehrhardt, Founder and CEO of FinTech Teslar about how US banks can facilitate digital, personal experiences at scale.