Summary
In this Low Down on Low-Code episode, hosts Rob Koplowitz and John Rymer engage with Rafsan Huseynov, a solution architect and Microsoft MVP, to explore the evolving landscape of low-code development and citizen development. Rafsan shares his journey from a non-programming background to becoming a pro-code developer, emphasizing the importance of improving business processes through technology. The conversation delves into the critical shift needed between business and IT, the role of change management in citizen development, and the significance of frameworks like those from the Project Management Institute (PMI). Additionally, they discuss the implications of AI in business, the necessity of governance, and how individuals can prepare for an AI-driven future.

Takeaways

• Rafsan's journey from economics to citizen development highlights the importance of improving workflows.
• The shift in dynamics between business and IT is crucial for successful low-code implementation.
• Change management is essential for engaging users in the development process.
• The PMI framework provides a structured approach for citizen developers.
• AI governance is necessary to mitigate risks associated with AI implementation.
• Every organization is becoming a software company, necessitating a shift in mindset.
• Understanding business needs is critical for IT professionals.
• Citizen developers can evolve into pro-code developers with the right tools and training.
• AI should be used where reasoning capabilities are needed, not for simple automation tasks.
• Becoming a domain expert is key to leveraging AI effectively.

Timestamps
02:01 - Rafsan's Journey to Citizen Development

05:52 - The Shift Between Business and IT

09:46 - The Role of Software in Business

12:34 - Change Management in Citizen Development

17:00 - Insights from the Project Management Institute

21:04 - Navigating the AI Landscape

26:30 - Preparing for an AI-Driven Future