Red Team Thinking and Finding Opportunities in Chaos with Bryce Hoffman

Bryce Hoffman is a bestselling author, speaker, and unconsultant who believes that individuals have the power to transform companies and cultures through great leadership and applied critical thinking. He is one of the world’s foremost experts in decision-support red teaming, a revolutionary methodology inspired by the US military and intelligence agencies to help leaders make better decisions in today's complex and rapidly changing world. In this episode of Unlearn, Bryce and Barry O’Reilly explore red team thinking, contrarian techniques and what you can learn from failure. Getting Started Bryce describes his experience writing his first book, American Icon. One day, after sending the meatier chapters to his editor, they called him and encouraged him to think about what consultant practice he would launch along with the book release. “I said, ‘What? I’m trying to get this book finished, what are you talking about? I’m not a consultant,’” Bryce shares. His editor believed people would be flocking to Bryce for help in implementing the ideas from his book, but he was of the opposite opinion. He just wanted to tell a story. True to his editor’s predictions, however, calls came in from left to right when the book launched. Red Team Thinking Bryce defines red team thinking. “[It’s] a cognitive capability that helps individuals and organizations engage in critical thinking, enable distributed decision making, and most importantly, encourage diversity of thought.” These things all come together to help people make decisions faster in the complex world we live in today. He continues, “I discovered this concept called red team decision-support that had been developed by the military and intelligence community after 9/11… that became the top of my second book.” He took the tools and techniques for the high-stakes world of military and intelligence, and imported those ideas to help business leaders apply the same approach. Contrarian Techniques Red Team Thinking has a group of tools called contrarian techniques, designed to challenge the plan you’ve developed and force you to come up with different options. It’s been scientifically proven that humans tend to work on a problem until they find the first viable solution and then execute that. The problem with that, Bryce explains, is that the best solution might not actually be the first one that comes to you, and because you’ve stopped there, you’ve missed the opportunity that the other one presents. “Some people say ‘I don’t have time for that.’ It’s not a matter of time, it’s a matter of perspective,” he advises. Learning from Failure In the corporate world, people only do things they’re confident in, Barry claims. They don’t take risks, and are afraid to be wrong because they are wary of the treatment they will receive. He finds that in innovative companies, though they may not know all the answers, they have systems in place to figure them out. They try things - some things work, and some don’t, and they use both pieces of information to take another chance and try something differently. “If you don’t have the ability to fail, you’re never going to take the risks that are required to have real innovation,” Bryce adds. Good companies are good at letting their R&D teams do this, but very few companies let their leaders do this. Looking Ahead Red Team Thinking is working with federal fire agencies in the United States National Park Service US Forest Service, teaching them how to use their tools and techniques to make life and death decisions on the fire line about where to deploy resources and how to work together effectively with different agencies. Read full show notes at BarryO'Reilly.com Resources Bryce Hoffman on the Web | LinkedIn | Twitter Red Team Thinking