How Numa Blends Bots and Humans Seamlessly to Delight Guests - Eva Klausner, Numa

In this episode, Eva Klausner, Director of Guest Experience at Numa, shares how Numa uses chatbots to delight their guests.

This episode is hosted by our guest experience correspondent, Danica Smith, founder of MorningStar GX. 

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Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands