Michelle Myers is a bit of a pioneer and a “Renaissance Woman” of sorts. She went from being a commercial interior designer to an entrepreneur in the trades and ran remote teams before that term even became a buzzword.

Her passion lies in identifying peoples’ true potential, proactively finding solutions to address customer challenges, and continuously improving systems and processes to scale her business.

As the Founder and CEO of Pink Callers, Michelle is on a mission to take care of the front office solutions for home service businesses across North America. She stops by to share her entrepreneurial journey with us and talks about running an effective remote team in the trades.

Join us as we discuss:

• [04:51]: How to run an effective remote team

• [27:13]: How managers can quality check the calls of their remote employees

• [31:31]: How to get employee buy-in for a company that works remotely

• [35:44]: Advice for owners to ensure they’re optimizing every call
  

Check out these resources we mentioned during the podcast:

• Pink Callers

• EOS Worldwide

• Powerselling Pros

• Bamboo HR

• Tommy Mello

• ServiceTitan
  

You can find this interview and many more by subscribing to Toolbox for the Trades on Apple Podcasts, on Spotify, or here.

Know a business that could use a bit of muscle from ServiceTitan? Refer them here!

Listening on a desktop & can’t see the links? Just search for Toolbox for the Trades in your favorite podcast player.

Hosted by Ausha. See ausha.co/privacy-policy for more information.