Matthew Card, an Engineering Manager at the BBC, shares his inspiring journey from facing career challenges to building inclusive engineering cultures. He introduces his resilience framework, CAPSS—Confidence, Adaptability, Purpose, and Social Support—which promotes personal growth and empowers teams. Card discusses the importance of vulnerability in leadership and practical strategies for enhancing team dynamics. He also highlights the significance of recognizing cultural 'smells' to maintain a healthy environment, while advocating for a redefined success that includes diverse talent.
25:40
forum Ask episode
web_stories AI Snips
view_agenda Chapters
auto_awesome Transcript
info_circle Episode notes
question_answer ANECDOTE
Resilience Course Changed A Career
Matthew Card spent ten years as a software engineer struggling with systemic inequities at the BBC before changing course.
Attending a resilience course catalyzed his personal development and career progression into engineering management.
insights INSIGHT
CAPSS: A Practical Resilience Frame
Matthew defines resilience as the ability to bounce back using specific tools and strategies.
He summarises resilience with CAPSS: Confidence, Adaptability, Purpose, Social Support.
insights INSIGHT
Purpose Fuels Adaptability
Purpose and passion feed confidence, which enables adaptability when change arrives.
Matthew uses the metaphor: pessimists complain, optimists expect change, realists adjust the sails.
Get the Snipd Podcast app to discover more snips from this episode
This is the Engineering Culture Podcast, from the people behind InfoQ.com and the QCon conferences.
In this podcast, Shane Hastie, Lead Editor for Culture & Methods, spoke to Matthew Card about his resilience framework (CAPSS - Confidence, Adaptability, Purpose, Social Support) which has helped him overcome career challenges and now guides him in building inclusive engineering cultures by empowering teams and breaking echo chambers.
Read a transcript of this interview: http://bit.ly/41iuZNl
Subscribe to the Software Architects’ Newsletter for your monthly guide to the essential news and experience from industry peers on emerging patterns and technologies:
https://www.infoq.com/software-architects-newsletter
Upcoming Events:
InfoQ Dev Summit Munich (October 15-16, 2025)
Essential insights on critical software development priorities.
https://devsummit.infoq.com/conference/munich2025
QCon San Francisco 2025 (November 17-21, 2025)
Get practical inspiration and best practices on emerging software trends directly from senior software developers at early adopter companies.
https://qconsf.com/
QCon AI New York 2025 (December 16-17, 2025)
https://ai.qconferences.com/
QCon London 2026 (March 16-19, 2026)
https://qconlondon.com/
The InfoQ Podcasts:
Weekly inspiration to drive innovation and build great teams from senior software leaders. Listen to all our podcasts and read interview transcripts:
- The InfoQ Podcast https://www.infoq.com/podcasts/
- Engineering Culture Podcast by InfoQ https://www.infoq.com/podcasts/#engineering_culture
- Generally AI: https://www.infoq.com/generally-ai-podcast/
Follow InfoQ:
- Mastodon: https://techhub.social/@infoq
- X: https://x.com/InfoQ?from=@
- LinkedIn: https://www.linkedin.com/company/infoq/
- Facebook: https://www.facebook.com/InfoQdotcom#
- Instagram: https://www.instagram.com/infoqdotcom/?hl=en
- Youtube: https://www.youtube.com/infoq
- Bluesky: https://bsky.app/profile/infoq.com
Write for InfoQ: Learn and share the changes and innovations in professional software development.
- Join a community of experts.
- Increase your visibility.
- Grow your career.
https://www.infoq.com/write-for-infoq