Engineering Culture by InfoQ

Building a Resilient and Inclusive Engineering Culture with Matthew Card

Aug 29, 2025
Matthew Card, an Engineering Manager at the BBC, shares his inspiring journey from facing career challenges to building inclusive engineering cultures. He introduces his resilience framework, CAPSS—Confidence, Adaptability, Purpose, and Social Support—which promotes personal growth and empowers teams. Card discusses the importance of vulnerability in leadership and practical strategies for enhancing team dynamics. He also highlights the significance of recognizing cultural 'smells' to maintain a healthy environment, while advocating for a redefined success that includes diverse talent.
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ANECDOTE

Resilience Course Changed A Career

  • Matthew Card spent ten years as a software engineer struggling with systemic inequities at the BBC before changing course.
  • Attending a resilience course catalyzed his personal development and career progression into engineering management.
INSIGHT

CAPSS: A Practical Resilience Frame

  • Matthew defines resilience as the ability to bounce back using specific tools and strategies.
  • He summarises resilience with CAPSS: Confidence, Adaptability, Purpose, Social Support.
INSIGHT

Purpose Fuels Adaptability

  • Purpose and passion feed confidence, which enables adaptability when change arrives.
  • Matthew uses the metaphor: pessimists complain, optimists expect change, realists adjust the sails.
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