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Chris Mullins, of Intake Academy, delivers a masterclass in leveling up your intake game with empathy, and capability.
Mullins highlights the mindset shift between intake as someone's role, and intake as someone's specialty.
Including:
- Building rapport with clients starts.
- Mastering conversation, not scripts.
- Scaling empathy through training and culture.
And more!
Connect with Charley
LinkedIn | Youtube | Law Firm Alchemy
Connect with Chris
LinkedIn | Youtube | Intake Academy
They Don't Teach This in Law School