Faces of Digital Health Reenita Das on AI, Empathy, and UAE Healthcare
In this interview, healthcare futurist Reenita Das, Partner at Frost&Sulivan, Healthcare Changemaker, voted top 100 women in Healthtech and Femtech, reflects on the balance between rapid digital health innovation and the human side of care. Speaking from WHX Tech in Dubai, she highlights why empathy, kindness, and caregiving remain essential despite the rise of AI. She also shares insights on the UAE healthcare system—its sophistication, inequities for migrant workers, and opportunities in mental health and digital innovation. Drawing from her experience in 10+ healthcare systems worldwide, Reenita compares global approaches and emphasizes food and lifestyle as drivers of health outcomes. 00:00 – Introduction and reflections on WHX Tech conference 01:00 – Why the human side of healthcare is more important than ever 02:30 – Risks of AI reducing clinician-patient time 03:30 – What AI can and cannot do in healthcare 05:00 – UAE healthcare system: sophistication and inequities 06:30 – Migrant workers and challenges of access to care 07:00 – Comparing healthcare systems across the US, Japan, and India 08:30 – Food and lifestyle as drivers of health outcomes 09:30 – Digital health opportunities in the UAE (mental health, diagnostics, aggregation) 10:30 – Misconceptions about women, culture, and technology in the UAE 11:30 – Advice for startups entering the region
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