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Sales teams are typically known to be completely disconnected from the organization. But if you have a smart sales team, they understand the importance of technology and what it can do to the sales process. The sales technologies have also come a long way. There are so many tools out there that can help with each step of the process. But what are the systems that need to be part of the enterprise architecture to help with each sales role inside the organization?
In today's episode, we invited a panel of cross-functional experts for a live interview on LinkedIn who brings significant expertise to discuss information architecture for the sales department. We covered many grounds, including the systems for each sales role and their process boundaries. Finally, we discussed new technologies and industry-specific architecture, including the challenges associated with B2B and B2C and how the processes might differ due to nuances of the marketplaces, customer portals, configurators, and dealer onboarding processes.
For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs.rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.
WBSRocks: Business Growth with Enterprise Software and Digital Transformation