Episode 97: Emotional Intelligence for Property Managers: Unlocking Success Through Better Relationships

This podcast explores the importance of emotional intelligence in property management and discusses the significance of empathy and transparency in building successful relationships with owners, tenants, and vendors. It also highlights the value of receiving constructive feedback, practicing self-acceptance, and improving the client experience. Additionally, the podcast delves into the importance of transparency, owning up to mistakes, and developing emotional intelligence in property management. Lastly, it touches on the significance of receiving employee and customer feedback in understanding what works, developing emotional intelligence, and impacting company success.