How Empathy and AI Together Will Redefine the Future of Work with Sophie Wade

In this episode of The Future of Work® Podcast, we sit down with Sophie Wade, a renowned workforce innovator, author of Empathy Works, and founder of Flexcel Network, whose courses on future‑of‑work skills have reached over 650,000 professionals worldwide. Sophie brings a deeply human‑centered lens to major workplace changes — from AI integration to upskilling strategies and generational dynamics. Together we explore why companies must design work thoughtfully, invest in people alongside technology, build trust between executives and teams, and prioritize empathy to navigate the ongoing future‑of‑work transitions. If you’re curious how AI will truly impact jobs, why generational viewpoints matter now more than ever, and what leaders must do to meaningfully prepare for tomorrow’s workforce realities, this episode delivers pragmatic insight with a visionary perspective.