HR Works Podcast: Scaling Empathy—A People Leader’s Approach (Part 3)

In the final part of our three-episode series, Kyla Hanaway-Quinlan, Chief Operating Officer and Head of People at Feast & Fettle, highlights how ongoing training and reinforcement ensures empathy and emotional intelligence remain sharp skills for her entire team, and provides actionable steps HR leaders can take this week to begin embedding more empathy and emotional intelligence into their own daily operations.